KVMGalore® | Tech Solutions Made Easy™

RMA request form

Full name:

E-mail address:

Your order number:

Reason for return:

I changed my mind
I ordered the wrong product
The product arrived damaged
The product I received is different than the product I ordered
The product is defective*
The product is not performing as specified*

* Your product is covered by the original manufacturer's warranty.
A product you suspect is defective or not performing as specified cannot be returned without a case number obtained from the product's manufacturer' technical support.
Therefore, before you submit a return request, and since you suspect that your unit is malfunctioning, you should first contact the manufacturer's technical support.
Please consult our HelpCenter for the manufacturer's technical support contact information.

Product information (of item(s) you want to return):
- Quantity
- Product model number (as it appears on your original order)
- Product's serial number (as it appears on the label at the bottom of the product)
- Technical support case number*
- Additional information/notes pertaining this return